Inked Adventures produce accessories for tabletop roleplaying games. Our popular printable PDF dungeon tiles and cut-up sections can be found on RPGDriveThru and Paizo. For the Inked Adventures Map & Dice Playing Cards, please visit our Etsy Store. May your dungeons be beautiful!
Postal delays 2021 – Inked Adventures Etsy Store customer guidance
International Customers – Items are reliably posted as International Standard Class Large Letters, for which there is NO tracking number. In normal times it takes 2 weeks for an item to arrive. More recently it has been taking up to 5 weeks to reach some of my customers (especially in the US). In nearly all cases the packages eventually arrive. Royal Mail UK is having problems with backlogs and delays. I cannot refund or replace orders until well after the initial 5 weeks has passed. I thank you in advance for your patience and understanding in these strange times.
UK Customers – Items are sent as First Class Large Letters. Normally these would arrive 1-2 days after dispatch, but in a few cases they have taken over a week to arrive. Again, as with my International Customers, I am happy to refund or replace in cases of post definitely becoming lost (after a reasonable period of time). Thank you in advance.
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With so many delays in postage I have temporarily suspended international sales on my Etsy site (I have removed my items from Ebay), since I am unable to provide accurate arrival dates which in turn affects my customer support when it comes to providing full refunds and replacements for lost post.
My existing international customers on Etsy: I genuinely believe that your items will arrive, but I do not know when. In some cases I can provide refunds. I am reluctant to use my normal policy for declaring post “lost” and sending a replacement under these special circumstances, mainly due to not be able estimate when the second package will arrive. Tracking from UK to international destinations is three times the price of the usually reliable international standard large letter class. There were also practical problems with that service this year due to the Covid Pandemic, so I am unable offer tracking numbers.
Hopefully the situation will be improved in January 2021 when I hope to return to posting internationally. Thank you for your patience.
The Inked Adventures Map & Dice Playing Cards are currently being reprinted in bulk and should be available from the middle of January in my Etsy Inked Adventures store. I am overjoyed at the popularity of that product and keep hoping to restock as long as I can.
10 forest themed tiles for use with miniatures. 1″ scale grid (optional). Full colour and black/white line art. Currently Pay Want You Want on DriveThruRPG
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Inked Adventures Map & Dice Playing Cards and the Dungeon Cut-Ups Cards Pocket Edition, as sold on Etsy, are being shipped outside of Europe again.
Nearly all postal services in all countries are experiencing delays due to the pandemic. I still have a refund and replace policy, but I hope customers will allow for extra time before declaring an item as “lost”.
For US customers: Before you order please note that I’m finding that on average, international standard post, between UK and the US, is taking up to 5 weeks as opposed to the normal 2 weeks (10 working days). I can only replace or refund items well after 6 weeks have passed from time of the order. The good news is that the post is getting through, it’s just taking a lot longer than normal. Thank you for your patience, understanding and stay safe!
Until my I know existing orders to customers in the US are actually arriving, Inked Adventures (which is UK based) will temporarily stop taking more orders for outside of Europe. This only affects the Etsy and Ebay sites from where I sell the Map & Dice Playing Cards and Pocket Edition Dungeon Cut-Ups Cards, digital downloads from DriveThruRPG are not effected. Normally I quote 10 working days for international post large-letter class items. At the moment for several customers postal delays are looking closer to more than a calendar month from UK to US. It is very difficult operate a replace or refund guarantee without knowing what is the “new normal” international post ETA is. Hopefully things will return to a “normal” normal soon. I apologise for inconveniences caused. – Will M.
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